We Are CIMA

Mission

To provide healthcare services of the highest quality and excellence through  continuous improvement of our organization, achieving and being recognized for the highest  international healthcare standards. 

Vision

To be the most trusted healthcare services network, recognized for the highest international  quality standards. 

Ethical Values

Hospital CIMA is guided by the following core values: 

Quality: Commitment to excellence in every aspect of healthcare. 

Sustainability: Responsible and sustainable practices for the long term.

Ethics: Integrity and accountability in all actions and decisions.

Corporate Philosophy (Carelosophy) 

The corporate philosophy of Hospital CIMA San José, known as Carelosophy, is centered  on comprehensive, personalized patient care and the well-being of our staff. It emphasizes  caring for people in every detail, fostering an environment of respect, empathy, and  commitment at all levels of the organization. 

Statement: Carelosophy 

Our patients and staff are the most important people we care for in every detail. 

These principles reflect CIMA’S Hospital commitment to healthcare excellence, professional  ethics, and the well-being of both patients and staff.

Leadership Team

At CIMA Hospital, we are proud to have a multidisciplinary team of committed leaders who share a common vision: to provide every patient with personalized, humane, and top-quality care.
Thanks to their vision and leadership, we ensure constant medical excellence, positioning ourselves as the best hospital in the region and a benchmark in private healthcare in Costa Rica.

Dr. Alejandro Ayón Lacayo

GENERAL DIRECTOR 

Dr. Orlando Urroz

MEDICAL DIRECTOR 

JOHANNY BERDUGO

COMMERCIAL DIRECTOR

RANDALL ALFARO

OPERATIONS MANAGER

MARIANELLA NARVÁEZ

HUMAN TALENT MANAGER 

FLOR MONTIEL

NURSING MANAGER

FEDERICO PORTUGUEZ

INFORMATICS MANAGER 

BERNAL NAVARRO

CORPORATE LAWYER 

CÉSAR BRAN

DEPUTY FINANCIAL MANAGER

RANDALL QUIRÓS

DEPUTY MANAGER SUPPLY 

JOSELYN MURILLO

DEPUTY NURSING MANAGER 

Insurance and Payment Methods

All payments corresponding to outpatient services, hospitalization, and surgery will be previously verified by the Accounts Analysis Department and subsequently processed by the Admissions and Cashier areas.

Payments and Insurance